At Universal Consultancy Services, your privacy is important to us. This policy explains how we collect, use, store, and protect any personal information you provide while using our services or website.
1. Information We Collect
We collect only the information necessary to provide our investigation services:
- Personal Information: Name, contact details, identification documents, addresses, and other information you provide.
- Case Information: Details related to investigations, subjects, locations, or incidents.
- Digital Information: IP addresses, browser type, and website usage data when interacting with our site.
2. How We Use Information
Your information is used only for:
- Conducting investigations and delivering accurate reports.
- Verifying claims, detecting fraud, or providing surveillance services.
- Communicating with clients about inquiries, cases, or services.
- Complying with legal obligations and protecting our rights.
3. Confidentiality and Security
Confidentiality is at the core of what we do:
- All client and case information is kept strictly confidential.
- We use technical, administrative, and physical safeguards to protect your data.
- Only authorized personnel can access information when necessary for their role.
4. Sharing Information
We do not sell, trade, or rent your information. Information may only be shared:
- With legal authorities when required by law.
- With trusted partners or service providers strictly to support investigations.
- With clients as part of delivering investigation reports.
5. Data Retention
- We keep information only as long as necessary to provide services or comply with legal obligations.
- After this period, data is securely destroyed or anonymized.
6. Your Rights
Clients may:
- Request access to their personal information.
- Request corrections or updates to inaccurate information.
- Request deletion of personal information, subject to legal or contractual obligations.
7. Cookies
- Our website may use cookies to improve your experience.
- Cookies are used only for analytics and site functionality and do not contain personally identifiable information.
8. Contact Us
For any questions about this Privacy Policy or how your information is handled, please contact us at:
Universal Consultancy Services
Phone: +91 9833667668
Email: universalconsultancy80@gmail.com
Address: 302, Harekrishna Apt., Shiv Ganga Nagar, Ambernath East – 421501